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Contact Us Faq's
The Sedu iron carries a two (2) year limited warranty against damage caused by faulty material and/or workmanship from date of purchase. This warranty does not cover damages resulting from accident, misuse, abuse, attempts at repair or the use of unauthorized attachments.

Please Note: We cannot honor warranty for any product purchased from an unauthorized seller, including eBay. We do not replace the product outside of the warranty period.

Returning an Item:
1. Please the return your defective product with the following items:
  • Copy of original receipt
  • Check or money order to cover shipping of replacement product:
    • $9.95 USD if shipping to the Continental U.S.
    • $29.95 USD if shipping to Hawaii, Alaska, Puerto Rico or Canada
  • Your contact information including the address you would like your replacement sent.
2. Please mail all returns to:
Exceon American Beauty Supply
c/o Customer Returns Department
90 Stults Road , Dayton, NJ 08810
(609) 860-8430 x 6123

For Sedu Revolution 3600i/4000i Dryers Only:
Please send to:
Thunderhorse Attn: Velecta Paramount Repairs
357 Mill Road Staten Island, NY 10306
(718) 987-5562
*Please include check or money order for $20, original receipt and contact information.
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315 Madison Avenue, 12 Floor New York, NY 10017		 EXCEON l LEGAL l PRIVACY POLICY